Support
Email us at support@rankmeasure.com — we reply within one business day.
Email support@rankmeasure.comCommon questions
How long does delivery take?
Benchmark reports are verified by our team and delivered within 72 hours of payment. If we miss that window, you are entitled to a full refund on request.
How do refunds work?
Undelivered or materially defective reports are re-run or refunded. Completed, correctly delivered reports are not refundable, because each one is produced specifically for your business.
Read the Refund PolicyHow do I cancel Monitor?
One click in your Stripe receipt or email us — cancellation takes effect at the end of your paid period and you keep access until then.
Can you re-run a report for a different location?
Yes. Each Benchmark covers one business in one market. Email us and we will price additional markets.